If you need to contact us for any reason, please see our details below:
Customer Service/Questions: email@example.com
Contact No. 760 757 6269
When you make an order with us, We charge your card or deduct money from your paypal account upon you clicking submit.
If your item is not in stock we will notify you as soon as we do find out from our supplier.
We reserve the right to not fulfill your order if our pricing is incorrect due to human error, incorrect entry, etc.
We will notify you if there are any problems.
What are my option for shipping items in the USA?
Whenever possible, all orders will be shipped the same day as ordered. In all other cases, merchandise will be shipped as soon as possible. If we do not have this in stock, we will contact you via email what the time frame will be to have your tank in our hands. Special order items vary on time frames but we will let you know to the best of our ability. Free shipping will be for all orders in the USA, Lower 48 totaling over $150 not including Tax and after discounts. We reserve the right to ship the 'Best Way' without delaying the item getting to the destination. We could possibly ship UPS, USPS, or another way.
USA, Lower 48:
We will ship either UPS or United States Postal Service. You should see your items at your door in 1-5 days in the USA. We will ship whichever method you choose when possible. Items that qualify for free shipping will be shipped the best way for us. We will never ship this less than ground service. All other items will ship at a $8.95 Flat Rate fee.
USA, AK and HI:
Shipping will be through USPS unless the size of the package is too large to ship USPS. We will also notify you for shipping rates as most of your items do not ship free to these states. Orders under $150 will cost $15 and over $150 will be a Flat Rate of $35.
Upgraded Shipping in the USA:
We offer all shipping services shown during checkout including freight in the USA. Please contact us for any additional services needed. We can ship UPS and USPS Express services. Some items will cost more for us to ship as the checkout shows and will consult you before charging or shipping your items.
Our Free Shipping offer has shipping built into the prices of our products over $150. Shipping is free when we ship these items to you. However, If you return this item we will credit you the amount of the item minus the actual shipping cost of the item that was returned. We try to have the lowest prices along with the lowest priced shipping options. We appreciate your understanding on this issue and if you have any questions please contact us.
APO/AE Military addresses will be charged International Rates
What are my options for International shipping?
- We offer a simple, one-rate price to get your order shipped directly to your door. The price you see at checkout is the final price you pay.
- No hidden charges, extra handling fees, super long delivery times or hassle. Customs fees however are NOT included.
- Typical ship times are 6-10 business days
- Your shipping rate is determined on the dollar size of your order in the table below. Your rate will be inserted at checkout.
- Please note that all prices on our website are in U.S. dollars
- Currency is automatically converted when your credit card is processed.
- International shipping is available on a daily basis as we ship to some customers through UPS, but 99% of all orders shipped outside the USA are shipped through USPS Priority. (United States Postal Service)
- Some countries we are not able to ship to due to USA Policies along with reliabiity issues and we have the right to cancel the transaction at this time but you will be contacted to make other arrangements if needed.
- USPS Priority timeframes vary by country. Most all of our customers will receive their items in 6-10 days after leaving our warehouse. Some countries like South Africa can take 2-3 weeks and this is normal.
If your part is a special order item, then we will need to charge you
BEFORE we order this in for you. These can take weeks to get in. We
will not return these unless there is a defect in the products we sell.
We work extremely hard to serve our customers. All returns must be received within 60 days.
Any and all shipping charges will NOT be refunded
under any circumstances.
If you return a item with damage to it where we make the decision that we
cannot sell it as a new tank or the mounting kit for a tank is opened then
returned you will be charged 20% Restock fee. We apologize but we cannot
absorb these costs.
Any and all shipping charges (for orders that have shipped) will not be
refunded under any circumstances.
The shipping fee will be be deducted from your credit upon the receipt of your items.
Our Free Shipping offer has shipping built into the prices of our products over $150. Shipping is free when we ship these items to you.
However, If you return this item we will credit you the amount of the item minus the actual shipping cost of the item that was returned.
We try to have the lowest prices along with the lowest priced shipping options. We appreciate your understanding on this issue and if you have any questions please contact us.
Any Questions? Please visit our FAQ's Page .